First Citizens Visa® Gift Cards and First Citizens Visa Rewards (Prepaid) Cards were deactivated as of July 8, 2025. We sincerely apologize for any inconvenience this may cause. Reimbursement for any available funds left remaining on outstanding cards may be requested by the cardholder by contacting us at 1.866.594.6438.
First Citizens Visa® Gift Cards and First Citizens Visa Rewards (Prepaid) Cards were deactivated as of July 8, 2025. We sincerely apologize for any inconvenience this may cause. Reimbursement for any available funds left remaining on outstanding cards may be requested by the cardholder by contacting us at 1.866.594.6438.

1 Visa's Zero Liability Guarantee covers fraudulent purchases and payments on the Visa network made by others without your authorization using your card. You must report unauthorized purchases made by others using your card promptly.